The third edition of the ATM Future Trends Report, brought to you by ATM Marketplace and the ATM Industry Association, surveys a cross-section of the financial services industry. Representatives from banks, credit unions, EFT networks, transaction processors, ATM manufacturers and independent ATM deployers come together to answer questions surrounding five-year trends, predictions, opportunities and challenges for the ATM industry.
This report contains:
Results of our exclusive 2012 industry survey
More than a dozen commentaries from ATM industry insiders and experts
Special commentary from Mike Lee, ATM Industry Association, on the state of cash
ATM software trends and analysis
140 pages, more than 144 charts and graphs
From the executive summary by ATM Marketplace publisher Tom Harper:
Many thanks to ATMIA for collaborating with us on this comprehensive analysis of the threats, trends and opportunities facing the ATM industry during the next five years. This is one of the largest perception surveys of its kind, with approximately 500 respondents representing every major ATM market in the world.
The data and industry opinions on the following pages will equip financial institutions (FIs), ATM manufacturers, independent ATM deployers (IADs), retailers, ATM suppliers, government regulators, ATM service providers, transaction processors, industry consultants and ATM investors with actionable "future intelligence."
Below are some of the significant differences we noticed between the 2009 survey and this year's report.
Industry segment
Based on the breakdown of responses according to industry segment, it is clear that more financial institutions participated in the survey, especially medium to large institutions. In 2009, approximately five percent of respondents were FIs with $500 million to $1 billion in assets, and in 2012, eight percent of respondents were that size FI. Also in 2009, 11 percent of respondents were FIs with $1 billion to $500 billion in assets, while in 2012, approximately 18 percent of respondents fit that description.
Popular trends
FIs and IADs agree that mobile technology will have the greatest impact on the global industry over the next five years; however, the majority of manufacturers (37 percent) said cash recycling would make the biggest impression.
Growth of ATMs
In 2009, Retail Banking Research's "Global ATM Market and Forecasts to 2013" study predicted that the global ATM installed base would reach 2.5 million installations by 2013. With the number sitting at more than 2.3 million, that forecast appears to be right on track. RBR's most recent report puts the number of installed units at 3.4 million by 2017.
This corroborates my own 10-year prediction back in 2007 that we would double the 1.56 million machines then in existence. Let's hope we're all correct and that we add another million or so ATMs to today's footprint!
I agree with ATMIA CEO Mike Lee that the use of cash will continue to grow, fueling the aggressive expansion in our industry's collective crystal ball.
The next five years will be exciting, indeed.
That's just a tiny fraction of the useful information and insight you'll receive in this report. Securely purchase and download your copy today!
