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2009 Self-Service Consumer Survey
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US$ 297
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This special report lets you into the minds of consumers to discover how they really feel about kiosks, self-checkout and other types of self-service.

Details:
In the current economy, it is more critical than ever to understand the benefits of deploying self-service technology, and specifically what types, before investing the significant capital the deployment will entail. This survey of 1,000 consumers about their self-service usage, likes, dislikes and expectations can help business owners make the right choices. Find out what works, what doesn’t, and what makes the difference between a device that helps your business and one that just gathers dust.

This report was updated because self-service usage is still a relatively new phenomenon, where new users are adopting kiosks and other such devices every day, and where the technology and applications are experiencing significant growth.
  • More charts and graphs.
  • More thorough analysis.
  • Commentary by some of the biggest names in self-service technology.
See Table of Contents
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