NetWorld Alliance - High Performance Publishing - 2009 Self-Service Consumer Survey

2009 Self-Service Consumer Survey

Price:	US$ 297

This special report lets you into the minds of consumers to discover how they really feel about kiosks, self-checkout and other types of self-service.

Details:

In the current economy, it is more critical than ever to understand the benefits of deploying self-service technology, and specifically what types, before investing the significant capital the deployment will entail. This survey of 1,000 consumers about their self-service usage, likes, dislikes and expectations can help business owners make the right choices. Find out what works, what doesn’t, and what makes the difference between a device that helps your business and one that just gathers dust.

This report was updated because self-service usage is still a relatively new phenomenon, where new users are adopting kiosks and other such devices every day, and where the technology and applications are experiencing significant growth.

More charts and graphs.
More thorough analysis.
Commentary by some of the biggest names in self-service technology.

See Table of Contents

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